OMBUDS DAY 2019 TOOL-KIT

This tool-kit provides resources and sample materials for practitioners, programs, and organizations to use to celebrate Ombuds Day. The tool-kit includes sample talking points and handout materials which can be used to give a presentation to leaders, decision-makers, lawyers, human resource professionals, and other target audiences. The tool-kit also includes resources and practice development materials for practitioners and organizations interested in starting ombuds programs. The ABA Ombuds Committee encourages your organization to reach out to your local communities and schools and use the tool-kit to give presentations about ombuds before, on, and after Ombuds Day.

If you have any questions about the tool-kit or issues downloading or viewing any of its contents, please contact Liz Hill, chair of the ABA Ombuds Day Task Force.


ARTICLES

ABA OMBUDS RESOLUTIONS

ACUS OMBUDS STUDY

STANDARDS OF PRACTICE

TYPES OF OMBUDS

OTHER ARTICLES

CASE EXAMPLES

MARKETING AND OUTREACH MATERIALS

BRANDING MATERIALS

RESOURCES FOR MARKETING AND SELLING OMBUDS PROGRAMS

PROCLAMATIONS

SAMPLE CELEBRATIONS

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